SFOflyer.....I agree....they shouldn't be allowed to get away with this crap....they change the rules faster than the weather...it keeps getting more restrictive....one not so fine day we'll be told LP miles earned through the promotion cannot be used for anything!! I started recording my conversations with all these people once I realized how 2 faced they are. Do you have anything in writing from distancia or a recorded conversation? Legal action may be something to look into......