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Thread: Computers down?
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Old Aug 22, 2000 | 1:40 pm
  #4  
alka12
 
Join Date: Feb 2000
Location: San Francisco Bay Area, CA
Posts: 232
My husband's account had all qualifying activity posted about 20 days ago. BUt they are saying that due to the crash, they cannot see the 'main' system.
My account had one thing (the hotel stay from Holiday Inn posted, but they could not see how many nights), I posted the reciept about a week and a half ago, and they claim that they are backlogged on receipts.
So I wait!
Anyway, my concern was claiming awards. I wanted to get a ticket on KLM for my family to visit next year. LAtin pass cust reps told me that even after the ticket is issued, if we wanted to make any date changes, the ticket will haev to be sent back to Latin Pass, be re-issued and then I will have to send it to my parents in India. They cannot get the ticket reissued by the KLM office in India. This could take weeks!!
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