Katja, sorry you had to remove your shoes but again, your shouldn't have been told that. take a look at this thread http://www.flyertalk.com/forum/showthread.php?t=592162 and look at my posts starting with post #10 and see what i have done. in addtion, i carry not only the printout from the tsa website but also this http://www.tsa.gov/assets/pdf/special_needs_memo.pdf (courtesy of GeoGirl's post #661 in this thread) and anything short of compliance by the tsa with what is reference ond page 3 means i call a leo immediatley (see post 15 from the above thread).