Originally Posted by dtc
She also sent me a stack of pdf forms to fill out. I'm not sure if this is worth my time to claim $5 (6? 7?) especially since it is suggested that I find a receipt for this item.
Pretty responsive!
^ ^ to the leadership for admitting that you were right.
to the piss-poor leadership for not properly educating their screeners on the rules.
It's a sad day when frequent flyers know the rules inside and out yet the enforcers of the rules don't. Professionals? Hardly.
If it were me I might skip the reimbursement request - the victory (for me, at least) is in the acknowledgement that you were correct all along.