FlyerTalk Forums - View Single Post - 4 oz contact solution is allowed right?
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Old Sep 27, 2006 | 4:00 pm
  #6  
dtc
All eyes on you!
20 Years on Site
 
Join Date: Feb 2002
Location: SFO, SJC
Programs: Restarting life as UA newb; AA Lifetime Gold
Posts: 930
Originally Posted by Bart
All you have to do is "declare" it.

When you encounter a screener who doesn't understand this, ask to speak with a supervisor.
So after the incident I asked for a complaint form, and a TSA rep gave me the biz card for the Customer Support Manager for San Jose and Monterey airports. I emailed her with my story, and a few hours later got a response saying that I was right.

Woohoo. I wrote back saying that it was pretty silly to have the flyers saying what's allowed, and what's not, 10 feet past the liquid-screening station, next to the xray station.

She also sent me a stack of pdf forms to fill out. I'm not sure if this is worth my time to claim $5 (6? 7?) especially since it is suggested that I find a receipt for this item.

Pretty responsive!
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