Originally Posted by boilermaker
Got a Compaq Presario running XP. The CD tray will not open when the button is pressed, and when I bring up the device manager, the drive is nowhere to be found. The drive chain is A, C, D, F, G, H, I (the CD/CD-R was drive E). Any ideas/advice? Thanks.
Could be a bad drive - or loose cable.
1. See if it shows up in the BIOS screen.
2. open up the case -disconnect the "E" drive & connect it using the "F" drive's cables (power & data). If that works, it's either the cable, power or jumper settings (unlikely if it prevously worked w/o intervening changes). If it still doesn't work, get a new drive.