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Thread: Compensation for the DIRECTV® outage on your flight
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Old Sep 25, 2006 | 6:27 pm
  #13  
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Originally Posted by defiance96
Apparently the compensation for the TV not working on a flight has gone up from $5 to $10. I just got an e-mail offering me $10 off future air travel, but it is still not redeemable online. (The e-mail says everybody on this flight got the same e-mail).

So the question remains: How is this truly compensation, if in the end, I can only use this voucher if I choose to give up the double points for booking online?

Its a very empty offer.

A better offer might have been a free movie on a flight. Or maybe a drink voucher for some wine or beer. At least then I could use it without giving up points.

Grrrrrr
WRONG - When you call 1-800-JETBLUE, the friendly phone agent will gladly deduct $10 off your ticket AND honor the double TrueBlue points, since the company issued the voucher and not a credit to you. Unlike AA, jetBlue has always (on a number of occasions) honored my request over the phone of applying the double TrueBlue points bonus.
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