Well, it is official, my bag was lost by BA and IB. As IB was the last carrier, BA blames IB and IB decided it was their fault but that now that the 21 day barrier just pass, I could claim something (they never specify) by only sending all my documents (list of contents with their aprox value was sent one week ago to IB by me) to a PO BOX, and could not complaint to anyone. They told me to send everything to that PO BOX and that I would get a letter stating what they decided my compensations was worth.
Can someone help me please?
How can I get the 1200 euros the Montreal treaty states as the maximum (they lost more than that, as everything I had in my bag was worth more). Can I talk to the bank with which i bought the ticket (credit card) even though it was an award ticket?
The ticket was issued by American Airlines as it was a One World ticket involving AA on the outbound and BA and IB on the inbound, is it worth to talk to AA customer service and complaint about their partners?
Has anyone ever been in my same circumstance? How did IB compensated you?
Any info as of what to do or how to complaint to IB will be apreciated.
Thanks in advance FT people.