Hi,

I have a small problme which Air Canada will not properly attend to. They directed me to send a ticket for refund from California, where I purchased it, via registered international mail to Calgary. I never received my refund. They say they mailed it - REGULAR mail. They won't replace or reissue it or do anything for me - essentially I'm just out $500.

I want to file a small claims, but I am having a problem. I cannot find an agent for service of process for Air Canada Corporation in California. They only listed jurisdiction I find (I'm using Westlaw public records search) is for Washington DC.

Has anyone successfully sued a foreign carrier for a breach of contract dispute in a USA state small claims court? I am thinking maybe some international convention limits their liability and immunizes them from suit in state court? This would be weird, because they do business in and enter into contracts in California, and it would be strange for them to not have an agent for service of process here.

If anyone has any advice, thanks very much.