Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson, H Rewards
Posts: 5,965
I see quite some changes to the better for all customers, IF KLM will work on providing the right general conditions in a way that is consistent among the whole operation.
E.g. not only anouncing new lounge access priviledges but also providing enough lounge space for all.