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Thread: What NOT to say to a cranky gate agent
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Old Sep 19, 2006 | 4:08 pm
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AJLondon
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If the incident happened exactly as the OP reported, then that gate agent was bang out of order IMO. And the bumped pax should certainly not hesitate in following thru with every possible means, to the highest level in BA, to get this sorted to his/her satisfaction.
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