Originally Posted by sbagdon
Found something out interesting this morning, while they were adjusting my unflown flights to Gold. You can change the reservation yourself from Silver to Gold... just change the FF from NW to DL (or some other carrier), then back to NW, and the reservation will now say Gold. But don't do this, even though you can! While on the phone, the CSR started at the top, and I started at the bottom. I did one reservation, saw that it was now Gold, and she said "stop, I now see three FF#s in the PNR... you're NW Silver, then your Delta GM, then your NW Gold". She then cleared out all three, and entered the NW in, which left it Gold.
I'm presuming that when the EUAs processes, the EUA process goes with the first FF# shown... so even though the web stated Gold (the third FF entry), the EUA might have seen Silver, and might have processed the reservation in the Silver window.
But this might actually be an interesting thing to know, if you're a Silver Elite, but want to post the miles to DL. Put in your Silver Elite when you make the reservation (so the EUA processes, and you're in F), then put your DL number in so that when the milage posts, it goes to DL. Just an example. No idea if it would work that way.
But it would be intersting to know if a self-fixed Silver->Gold would EUA in the Gold window, and/or if a Silver->DL would process in the Silver window (and post to DL).
Steve B.
I did the same thing and I think I posted about it here somewhere. My EUA did not post in the gold window, and I even missed one upgrade probably because of this. I was annoyed because back when I switched from base to silver the customer service agent just told me to update my number on the website, so I figured that would be enough. But when I missed one upgrade, and another didn't post at the 3 day window I decided to go ahead and call in. My mileage bonus did post as gold though and gold printed on my boarding pass.