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Thread: Senator Feinstein's Response
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Old Sep 19, 2006 | 9:37 am
  #33  
exerda
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Originally Posted by tmorse6570
Think positive. You only got one e-mail.
I sent a complaint to TSA after an agent instructed me to put nasal decongestant drops in my eyes. I've received 9 identical replies (all canned) all telling me to read TSA's web site list of banned carryons.
What was I thinking when I wrote to them?
You need to try writing the FSD for the airport in question. I have found the TSA's website and other contact methods totally ineffective, giving at best canned replies that do not address the question / complaint and show that whoever or whatever is reading those notes has absolutely no comprehension skills.
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