Originally Posted by DFWFlier
Is there an easy way to find the email address for a Starwood hotel general manager, or do I need to call the hotel and ask? I'd like to email the GM of the Westin Grand in Washington, DC regarding a stay last week. Thanks.
Get the minutes of the most recent meeting of the local association of hotel managers, something like that. Usually online. Always works.
Even more complicated, ask the front desk when leaving, or the (wo-)man itself.
Anyway, Google will tell you (told me) in .37seconds that his name is Rich Casale. I leave you the joy of working out the Westin email ID protocol.
greetings from the Hilton the other side of the traffic lights