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Thread: Gold Benefits at Hilton Garden Inn?
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Old Sep 18, 2006 | 10:40 pm
  #67  
rdchen
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Originally Posted by alect
My understanding was according to this page , as a Gold I am entitled to an upgrade, and if no upgrade another amenity, and also free breakfast and bottle of water per night. Is this correct?

Well stayed at Natomas HGI. Breakfast coupons were provided and we were given 2 bottles of water upon check in (but no others - didn't feel like asking). No upgrade but no amenity in its place.

is this in accordance with the rules? is this par fot he course for HGI or for this property?

I have a couple of other items I am going to email the management about, and wanted to clear this one up before including it.
2 bottles of water and complimentary Full American Breakfast for you and one guest throughout your stay and upgraded room accommodations (subject to availability upon check-in).
Unless you can be sure there was upgrade room available (exclude suites), sounds like you got all the benefits stated in the T&Cs (amenities are not part of benefits for HGI). Stayed at this place many times, IIRC there is no upgrade room in this property, although I never inquired about it.
Last edited by rdchen; Sep 18, 2006 at 10:45 pm
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