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Thread: Does CX typically ignore emails to customer service?
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Old Sep 18, 2006 | 11:51 am
  #8  
virtualtroy
 
Join Date: Mar 2002
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Originally Posted by DKNYSprt95
Why can't you just complain directly to the inflight manager to see if they can correct your problem? In customer service, it is easy to ignore the "post" service related complaints because they usually blow off. But if you confront them with the issue at hand, they'd have to make as much of an effort to rectify the situation ASAP.
Saving face?
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