I have been a good eRewards member for about 4 years. In June, I emailed eRewards customer service that I did not receive full credit for a fully completed survey. Since that time, I have received just one offer from eRewards. I find the timing too coincidental - before I complained, I easily averaged 5 - 10 offers a week and after I complained, I have received 1 offer in 3 months. I doubt I'll be able to reach the next reward threshold, so I cashed in what I have.

I did email customer service and asked them whether I had been "shut off" in response to my complaint. They ignored that question and instead promised to investigate why I did not receive full credit for the survey that started all of this.

Seems to me that any organization that shuts off any one that complains (and I complained in the very nicest manner, really ) has some pretty big problems. I'm off the eRewards program for sure!