It seems that with the exception of those who work in large companies and deal with either the in-house travel coordinator or a contracted travel agent, few of us here use travel agents. I'd like to find out why you either don't, or do. Has online booking anything to do with it? Do you find you often know more than the travel agent on the other end of the phone? Have TAs become anachronisms for regular FFers?

Operating a small business, I do most of my own bookings, either on line or with the elite desk of the airline or hotel or rental company. On occasions when I need a more complex ticket, I will use a TA.