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Old Sep 14, 2006 | 1:09 pm
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Tregate
 
Join Date: Dec 2002
Location: Alexandria, VA
Programs: US-Silver; UA-Premier; Hhonors Diamond
Posts: 172
Wharton Article on Loyalty Programs
http://knowledge.wharton.upenn.edu/a...TOKEN=28509861


Interesting article "The Lowdown on Customer Loyalty Programs: Which Are the Most Effective and Why"
Last edited by Tregate; Sep 15, 2006 at 9:12 am
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