FlyerTalk Forums - View Single Post - Are airlines the least customer friendly industry in the US?
Old Nov 7, 2001 | 6:37 am
  #3  
wigstheone
20 Years on Site
 
Join Date: Sep 2000
Location: Westchester, NY AA P/3MM, DL SM/MM, STW PLT
Posts: 5,490
Generally speaking, there is a broad and consistent lack of service across service providers, despite the U.S. being a large service economy.
wigstheone is offline