Randy:

My question has to do with the devaluation of miles both airlines and hotels. With programs not giving much notice and yet not having availability for many awards prior to the changes, what would you suggest are the best strategies for "maximizing" the miles currently being held along with the miles to be earned yet?

Also, I know you don't have a crystal ball, but do you think that this is a trend that will continue and each year we will see more and more devaluation with the programs?

Thanks.