I assume this point transfer is in conjunction with either an award or the death of a spouse/partner. If it is the later, then my heartfelt condolences on your loss. Also if it is the later, you should probably call Marriott Rewards and speak with someone who can address your concerns.
If it is in conjunction with an award, then the point transfer should happen automatically from/to you and your spouse/partner's account when you make your award reservation. Once again if it has not happened then I would call Marriott Rewards and inquire as to the status.
Point transfers under and other conditions are not allowed per
Marriott Rewards Terms and Conditions.