The Birmingham Courtyard Colonnade will not honor a rate that was in Marriott.com. I booked a rate went on down there and they asked me for my credit card. I looked at they guy since he seemed nervous and said well you did not confirm my rate. He then stated sir that rate you booked is not a valid rate. He said sir I don't know how you got that rate to come up or what you did to Marriott.com to make the rate come up, but we will not honor it. I told him that the rate was indeed publicaly available and I have no power to hack Marriott.com. I pointed out that I was an elite member and a repeat guest to that property.

The clerk went on and on about how only the GM could input the rate into the system and she did not. I told the guy to pull up Marriott.com and look at the rate. He saw the rate and said that his GM would not honor the rate. This guy was just going to take my credit card and charge me $139.99 more than the room was going for and not even say a word about it. I thought that was far worse than him accusing me of hacking Marriott.com. I contacted Marriott customer relations and they advised that they will not honor the rate. I then was transferred to the internet help desk and they advised that they will look into the situation further and let me know something back on Tuesday. That rate was showing up all the way until this afternoon. I did make other reseverations yesterday for later in the year and I know notice that they have changed the rate in my reservations for future stays. I did not know that they could do that.