Originally Posted by SC-G
1. They give no upgrades even when there is availability in order to keep exec rooms available for $$. Apparently there is a % they want to keep available but the actual number remains secret. Now lounge access either. He said this is the new Hilton policy
after 11PM
Interesting situation - I had a similar experience in Glasgow where even though there were Exec rooms available to purchase, they were not available for upgrade
Wonder if this is actually a Hilton policy, or a property-specific policy ?
We should try to have this clarified somehow !! Anyone able to find out ?