Originally Posted by PTravel
That's easy -- the family should have been asked to leave. I have told maitres 'd that the restaurant should cancel my order as we were leaving because the ambience of the restaurant was totally destroyed by a crying baby. In each instance, the maitre 'd took prompt action -- it was the threat of losing business, however, that motivated it.
I think at least four other people took your approach, or at least made strong complaints. Given that, I'm surprised the staff didn't seem to confront the family.
I'm looking forward to receiving a response from Navio. I'll post it here when I get it.