FlyerTalk Forums - View Single Post - Aloha Air flights now Island Air?
View Single Post
Old Sep 6, 2006 | 6:03 am
  #1  
stryder
 
Join Date: Nov 2005
Posts: 4
Question Aloha Air flights now Island Air?

I got a strange call last night from an automated system. It told me of a schedule change for some flights I have booked later this month. It then went on to tell me that all flights numbered 5000-5999 were operated by Island Air.

I went to the web site and looked up my reservation and all looked fine. However, I then decided to query for a new reservation as one of my existing to see what comes up. In my example I put in OGG-LIH on 9/18/06.

Every flight selection, including the one I've booked, had two entries. The top was a 5xxx series flight with "Ops by Island Air" next to it and showing OGG-HNL. The bottom shows the Aloha flight number and HNL-LIH. The one I booked was flight 71 which was orignally OGG-HNL-LIH.

I called customer service and even went as high as a supervisor. They say this does not come up for them with the Island Air stuff and that rest assured all is well with the original flight as booked. No explanation why I get something different or why I was called with Island Air info instead of the small time changes that have happened since I booked.

Am I going crazy? Can someone else try the site and let me know what you get? Is flight 71 still going OGG-HNL-LIH?

I booked Aloha because my wife will not go on anything with a prop. If we have an issue I'd rather fix it now then on the tarmac.
stryder is offline