Join Date: Jul 2006
Location: Usually a plane or a hotel
Programs: SPG Platinum, Hilton Diamond, BA Gold, KLM Gold, ex-BMI Gold, ex-AC Elite (...sad isn't it)
Posts: 28
Should take 1-2 months to post.
After 2 months I called.... took four or five calls back and forth between MBNA and BMI. They'll ask if you've received the letter yet, etc... etc...
MBNA is the one that has to tell BMI to post the 20k pts. (disregard anything that is said otherwise by MBNA... some of the agents will tell you to call BMI). I complained enough that they put me through to MBNA's special complaints line, and the problem was solved in a week.
Just whine enough with MBNA (as sad as that is) and it'll get solved.