FlyerTalk Forums - View Single Post - Charge even though canceled
View Single Post
Old Sep 3, 2006 | 8:09 am
  #1  
hnewman
40 Nights
50 Countries Visited
5M
20 Years on Site
 
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM Marriott Lifetime Titanium AA PL Not chasing status Retired!
Posts: 2,777
Charge even though canceled

I was to stay at the Rennaisance Bedford, MA and then thanks to this board found it was going change from Marriott. I canceled the reservations 10 days before the switchover for a stay 1 month later (August 28th), but was still charged for the room. I have called customer service and they see the reservation and cancelation, but said they said they need to get back to me (3-5 business days) as they are not sure what to do. My guess is that Marriott either never sent the cancelation to the new owners or they chose to ignore it.

Anyway a word of warning keep cancelations notices for weird situations. Glad I had it.

I hope this does not take too much of my time.
hnewman is offline