Originally Posted by WindFlyer
I know; my point was that any restriction/filtering in place is irrelevant in the case of UGs, as the agent has to query LH for 'O' or 'I' and then just wait for that KK response!
Really? They do it that way? What about those *A upgrades via ual.com?
It's funny, because when asking an UA agent about directly querying LH for award seats, he/she will happily lie to you and tell you that this option doesn't even exist or that he/she has no idea what you are talking about.
Anyway, shouldn't the response be HK?