<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kurz:
From experience I know that Mr Lesley Lindberg’s KLM Marketing Department is fully disconnected with the FD Program Office, leave alone the FD Helpdesk.</font>
.
According to the letter that accompanied my new FD card, Ms.(I think) Lindberg is also "Director Loyalty Management". I should like to imagine that would include responsibility for the FD program?
Lesley Lindberg, by the way, is presumably the same person as Lesley McDermott, the previous Director Loyalty Management?
johan