[QUOTE=ezmonee]If your confirmation paper says unlimited mileage, and you upgraded from one car class to another (paid upgrade) your unlimited mileage rate may have been lost in the process. But if you get the right agent, it can be fixed. The AWD you are using might not have a "convertible" rate with unlimited mileage,but unlimited mileage is available for all other classes except luxury. When people ask me the best way to avoid these issues, I tell them "book what you want and stick with it. I always rate shop and look at other car classes before picking my final rate to ensure there are no suprises. [QUOTE]

Thanks so much for the advice from a person that does not rent autos very often. I will follow your suggestions explicitly. ^