<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by WKS:
more a case of "we have changed the programme and by the way it came into effect yesterday</font>
More like "it came into effect a month ago"!
Mail from FD normally takes 4 to 6 weeks to reach me. Announcements of promotions and special offers routinely arrive well after the promotion has started, or as it is about to expire. (The Swedish rule buster trial is a case in point. Did anybody actually receive the letter before August 15?)
If they mail the letter in October, I'd expect it by Christmas. Makes you wonder if KLM have ever heard of air mail!
From the perspective of a European FD member, why is it so important that FD mirrors WP? Living as I do in Sweden, and given my KLM travel pattern, the current programs suits me just fine. True, it could be tweaked here and there, but wholesale change?
I look forward to "major improvements", but I'll believe it when I see it.
johan