FlyerTalk Forums - View Single Post - Consolidated "Baggage Damaged by United" Thread [Merged]
Old Aug 30, 2006 | 8:04 pm
  #3  
roberto99
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I read in the OP that the baggage was DESTROYED.

Then I read that the bag was actually INJURED.

Kind of a poor choice of words since in some airports, abandoned bags are actually DESTROYED to eliminate the unknown risks....

It sounds like the bag got stuck in a conveyor jam that gnawed away at the bag.

Unless UA claims that you filed a claim too late since it wasn't at the airport before you left (this MAY happen), thay will probably have you surrender the injured bag and then ship you a replacement (of similar quality) a week or so later via Fedex.

I've also had a UA baggage service employee bring out a new replacement (generic) bag for me to take over at ORD. That was pretty cool and I still use the bag every month.
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