You may want to try:
Cendant Car Rental Group, Inc.
P.O. 699000
Attn: John Sellers
Tulsa, OK 74169
Telephone: (918) 624-4210
Fax: (918) 621-4803
The information is from the BBB web site
Good luck!
Originally Posted by Merlion
Hi!
I had reservation for Avis car booked via AmEx - my confirmation papers says unlimited mileage per day. After I took the the car - papers were saying 0.30 cents per mile. I have asked a question at the pick-up station - folks were saying "well, we can't do anything here". At the return location I had the same story.
What's the effective way to escalate this? I'm still on the road, so I would obviously call AmEx later, but is there any number to call Avis?