Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson, H Rewards
Posts: 5,965
A complete reengineering of the programm, the website, the rules, the work-together with NW and CO's programms and so on would be a good thing.
But let's hope that they don't introduce some of the 'enhancements' they lately did for the north american programms such as
- upgrades only for full fare eco tix
- more strict capacity control with new rule buster (double-price) awards
- full mileage only for not discounted tix
They should hire us at FT KLM board instead. I think we would even do their work for free, don't we...? So KLM lurkers: send out some emails to us...