Just want to let you know that if one of their staff damages your car they will HIDE the damage until you leave the lot. Then when you notice the damage they will basically tell you, "Do you have insurance? Well, use it!".

The story is that my father parked his 2002 Buick Park Avenue Ultra there for a week in June. When he went to go pick up the car the driver side of car was parked about 2 inches from the fence. We couldn't understand why they did that except that their opening is quite narrow and when we called ahead to let them know we were coming they brought the car up near the entrance and HAD to park it that way to allow other vehicles to enter.

We now know the reason. Apparently, someone damaged the car on the driver's side; a gash about 2 feet long into the door panel. So instead of owning up to the damage they decide to hide it by preventing the customer from noticing it before they leave the lot.

It worked...my dad got in the passenger side after paying and drove away.

It wasn't until he got out at home that he realized what had happened. He called Elizabeth police and filed a police report. When he finally got the owner of the lot on the phone he got the "well you have insurance" BS. No offer to even pay the deductible!!!

The only recourse was to file a complaint with American Express (the card used to pay for the parking). AMEX took the complaint and refunded the parking charges. Still we were out a $500 deductible.

So, if you value your car, don't use PARK2GO in Elizabeth. They will damage your car, hide it and won't make you whole by either using their insurance or at least paying your deductible.

- HobokenFlyer