Originally Posted by luv2ctheworld
If you got it through priceline, this is the standard message...
I had my travel agent book it. I know that the agency booking systems (e.g. Sabre, Apollo, etc.) guarantee airfares but do they offer the same guarantee for hotel rates? I am not too sure on this one because with airfares you actually purchase a ticket at this price, but my booking is only guaranteed on a credit card. Fortunately, I haven't cancelled my Westin BKK reservation and the Conrad booking's cancellation policy is 4PM (hotel time) on day of arrival.