Originally Posted by UAzip
So is the ticket refundable or not? What if someone didn't read all the detailed rules (or lost their place reading them) and went by the text stating that it was refundable, but it turns out really not to be? Am I missing something here or is there an error somewhere?
Hi
UAzip, we're aware of this issue, and have added it to our master list of continental.com follow-ups in
this thread. If possible, please PM me your confirmation number so that we can research this further. We'd also be happy to notate your reservation as "fully refundable," as this was clearly an error on our part.