<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MatthewClement:
KLM doesn't offer upgrades to its OWN frequent flyers. CO does. Why would KLM upgrade CO flyers when it doesn't upgrade its own or NW flyers?
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Exactly my point. If you buy a Porsche, do you expect BMW to service it for free?