Originally Posted by Gnopps
I joined OK+ because of the easy segment qualification, good customer service and status upgrades. Unfortunately they are limiting the upgrades all the time, and I fear more bad news are coming.
One of the downsides to OK+ is that you can't check award availability online (though some ST airlines have it in Expertflyer). Also, when you call their callcenter they sound like they are so bored they will die any minute, both the recorded messages and sometimes the people as well. Just call there and listen! But I still like it there, I hope I say the same in a years time.
And welcome to FT john11111111111! Nice to have yet another OK+ member here.
I know they have limited it somewhat, but that is only for the very cheap discount tickets, I've yet to be caught out by this rule. I've never had problems with the callcentre, although i prefer to go to the office myself. When they hand out surveys I always keep emphasising that they should keep the upgrade perk but I suppose it won't last for ever.
I don't understand why they don't have on line check-in though. I went on Turkish airlines which has fantastic online checkin, and then CSA are still struggling to get e-tickets on all their routes, never mind online check in. Even the BA online check in which only works 50% of he time would be preferable to having none at all. Although there never seem to be check in queues at Prague airport so it's not a big problem.
The more I fly the more I get obsessed with FF programs - very worrying.