Originally Posted by LiorM
Before Romano came it was 50/50 for good service in F.
Lets say you got some old F/A or there where many percers on the flight
and one of them was on F...
it was like they are doing you a faver that they serve you.
Now there are well trained F/A for F.
They have a smile on thier face for all the flight.
They work for your needs and not for thier needs
(almost like in Singapore air....)
Lior, I agree completely! Shame they are going to get rid of it next year though. I think that with the growing worldwide demand for long haul first class travel they are shooting themselves in the foot - basing their forward projections on past trends which have already changed.