Before Romano came it was 50/50 for good service in F.
Lets say you got some old F/A or there where many percers on the flight
and one of them was on F...
it was like they are doing you a faver that they serve you.

Now there are well trained F/A for F.
They have a smile on thier face for all the flight.
They work for your needs and not for thier needs
(almost like in Singapore air....)