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Is it really worth a complaint ?
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Aug 21, 2006 | 6:47 am
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ajamieson
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Aug 2001
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London. Edinburgh, Cornwall
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What a lot of waffle. I'd be hitting reply and insisting on 5,000 miles.
Of course IFE is not in the Conditions of Carriage...but neither are food, water and a functioning lavatory. IFE is part of the product for which you paid.
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