Originally Posted by TierFlyer

BA recently upgraded me from Business to First (they want my Atlantic travel, suckers that they are) and then, at the airport, downgraded me back to business.

The gate agent was horrified and asked for my printout. She returned from "conferring" with her supervisor without it and said that she'd discarded it accidently.

I admit to being amazed.

So I went and drank almost an entire bottle of Blue at the Upper lounge and slept the whole way to Singapore. Even steven says I.