In 2004 I used BTS (Best Travel Store) to purchase a ticket to the Philippines. Even in 2004 there price saved me over $200 . I received emails to confirm my e-ticket purchase. I was also able to confirm my flight with the airline the same day . I my case I used Northwest airlines. My flight and connecting flights to and from the Philippines were perfect. My tickets were issued with no problems. I plan to use BTS to go back to the Philippines in 2007. Also on the website there should be a phone number you can call to ask more Questions. ^ ^