Originally Posted by brahms77
Well, considering the current financial state that NWA is in, this is somewhat expected (correct me if I am wrong)? But then again, if you are flying in EU and there is a mechanical delay for more than four hours, airlines must follow the EU guidelines and pay whatever the guideline says, I believe.
The EU guidelines must be followed but I don't think most airlines volunteer that information - you have to ask. And according to the Iceland Air manager I spoke with, mechanical delays don't count. I was suprised, as I thought weather was about teh only exception to the policy but the manager told me "What, do you think we want to have mechanical problems, it's out of our control." So according to her interpretation of the law, a mech delay woudl not count.
I'd like to know what does qualify then...