What the heck is up with Centurion service??
It's getting worse.
I just sat on hold for over 10 minutes before I gave up.
I then went on to the website to check an amenity and got an "Internal Server Error"
Yesterday at a FHR we were told that the special amenity came with Plat not Cent (???) and when I called Cent they were pretty blase.
I'm pretty frustrated. The Starwood Plat was the main bene.