I am having serious issues with Continental. First, a flight did not post and when I contacted CO, they said I was a no show. I finally managed to get the issue resolved after going back and forth with CO.

Now, I cannot get a refund on full fare (Y) ticket I purchased, but ended up not using for travel on August 5. Continental tells me I used it. What's going on? I ended up flying Aug. 4 on WN.

I now have to pay a fee to get a ticket usage report. Should I just contest the charge with my CC?