<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by slippahs:
I would wonder if the line would have been shorter in Y?
8 people for 55 minutes is an average of about 6.875 minutes a passenger. If 8 pax had ticket issues, then I could understand the extended delay, but if it's simply checking in... doesn't HA have ETKT check-in at SEA?
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The line in Y had tons of people in it! A person behind me went to check it out because the line was so long. Their line moved faster than ours did however. Our line didn't move an inch for the first 30 minutes I was there. An experienced Hawaiian agent showed up after and really sped things up.
The eight people in front of me weren't 8 single travelers either. I wouldn't be surprised if it was Hawaiian's first or second day with this new arrangement.
Someone went to look for the electronic checkin machines but did not see any. I know NW has them but with HA now at BA they may be a later addition.
Wished AQ flew to SEA. Especially after reading that article you posted on the food service -- sounds delicious.