Originally Posted by VC10 Boy
It just goes to show once again that BAA can't operate an airport. I read in the Evening Standard last night that Heathrow now has more retail space than Bluewater, the UK's largest shopping centre/mall.
Perhaps a change at the helm may produce better results. Maybe they should consider someone without a background in retail.
Maybe a solution (to the problem of BAA relentlessly pursuing retail and seemingly allowing the core function fo running an airport to suffer slightly) would be to pry airport operations and anything related to retail apart. Sell off the retail operations to an actual retail company or investors, who would be licensed to operate the retail spaces on behalf of BAA. Then force BAA to actually focus (almost) exclusively on running the airport, the airplanes and such...